Privacy Policy for ReceptionHallRentals.com

Last Updated: August 1, 2025

This Privacy Policy describes how Reception Hall Rentals LLC ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our website, ReceptionHallRentals.com (the "Site"), and our online venue booking services (the "Services").

By accessing or using our Site and Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Site or Services.

1. Information We Collect

We collect various types of information from and about users of our Site and Services, including:

1.1. Information You Provide Directly to Us:

Account Information: When you register for an account (as a Host or Guest), we collect your name, email address, password (encrypted), and potentially your phone number.
Host Profile Information: If you are a Host, we collect information about your venue(s), including but not limited to: venue name, description, address, capacity, amenities, photos, pricing, availability, cancellation policies, and bank account details for payouts.
Guest Booking Information: When you make a booking, we collect details related to the booking, such as desired dates, event type, number of attendees, and any specific requests.
Payment Information: While we use a third-party payment processor ([e.g., Stripe, PayPal]), we may collect limited payment-related information such as the last four digits of your credit card, card type, expiration date, billing address, and transaction history. Full payment card details are collected and processed directly by our secure payment processor.
Communications: When you communicate with us (e.g., customer support, inquiries) or with other users through our messaging system, we collect the content of those communications.
Reviews and Feedback: If you submit reviews, ratings, or feedback about venues or the Site, we collect that information.

1.2. Information We Collect Automatically:

When you access and use the Site, we may automatically collect certain information about your device and usage patterns:

Log Data: This includes your Internet Protocol (IP) address, browser type, operating system, referring/exit pages, dates and times of access, and pages viewed.
Usage Information: We collect information about how you interact with our Site, such as the features you use, the venues you view, and the search queries you make.
Device Information: We may collect information about the device you use to access our Site, including device ID, device type, and mobile network information.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information, enhance user experience, analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base. For more details, please see our "Cookies and Tracking Technologies" section below.

1.3. Information from Third Parties:

Payment Processors: Our payment processors ([e.g., Stripe, PayPal]) provide us with information about transactions, such as payment status and limited payment card details (as noted above).
Authentication Services: If you link your account with third-party services (e.g., Google or Facebook for login), we may receive certain information from those services as permitted by your privacy settings with those services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Improve Our Services:
- To operate, maintain, and provide the features and functionality of the Site and Services.
- To facilitate venue listings and bookings.
- To process transactions and payouts.
- To personalize your experience on the Site (e.g., showing relevant venue suggestions).
- To develop new features, products, and services.
To Communicate with You:
- To send you booking confirmations, updates, and reminders.
- To respond to your inquiries and provide customer support.
- To send administrative messages, such as security alerts, technical notices, and updates to our Terms of Service or Privacy Policy.
- To send you promotional communications about our Services or third-party offers that may be of interest to you (you can opt-out of marketing communications).
For Safety and Security:
- To detect, prevent, and address fraud, security incidents, and other harmful or illegal activities.
- To enforce our Terms of Service and other policies.
- To verify your identity and prevent unauthorized access to your account.
For Analytics and Research:
- To monitor and analyze usage trends and activities to understand how users interact with our Site and Services.
- To conduct research and analysis to improve our offerings.
For Legal Compliance:
- To comply with applicable laws, regulations, legal processes, and governmental requests.
- To protect our rights, privacy, safety, or property, and/or that of our affiliates, users, or the public.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

With Other Users:
- Hosts and Guests: When a booking is made, relevant information (e.g., name, contact details, booking details) is shared between the Host and Guest to facilitate the booking and communication.
- Public Profiles/Listings: Information you choose to make public in your Host profile or venue listing (e.g., venue name, description, photos, location, reviews) will be visible to other users and the general public.
With Service Providers: We work with third-party service providers who perform services on our behalf, such as payment processing ([e.g., Stripe, PayPal]), hosting, analytics, customer support, email delivery, and marketing. These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Reception Hall Rentals LLC.
- Prevent or investigate possible wrongdoing in connection with the Services.
- Protect the personal safety of users of the Services or the public.
- Protect against legal liability.
Business Transfers: In the event that Reception Hall Rentals LLC is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Aggregated or Anonymized Data: We may share aggregated or anonymized information (data that cannot reasonably be used to identify you) with third parties for various purposes, including business or research purposes, and for marketing and analytics.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information.

Cookies: Cookies are small data files placed on your device. They allow us to recognize your browser, remember your preferences, and facilitate various Site functionalities (e.g., keeping you logged in).
How We Use Cookies: We use cookies for:
- Essential/Strictly Necessary Cookies: Required for the operation of our Site (e.g., authentication, security).
- Analytical/Performance Cookies: To understand how visitors use our Site, which helps us improve its functionality.
- Functionality Cookies: To recognize you when you return to our Site and remember your preferences.
- Targeting/Advertising Cookies: To deliver advertisements more relevant to you and your interests.
Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Most web browsers allow you to manage cookies through their settings.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, use, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Choices and Rights

You have certain rights regarding your personal information, subject to applicable law:

Access and Correction: You have the right to access and update your account information directly through your account settings. You can also contact us to request access to or correction of your personal information.
Deletion: You may request the deletion of your account and personal information. Please note that we may be required to retain certain information by law or for legitimate business purposes (e.g., to complete a transaction, resolve disputes, or maintain records).
Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us directly. Please note that you cannot opt-out of receiving non-promotional, service-related emails (e.g., booking confirmations, security alerts).
Cookie Preferences: As mentioned above, you can manage your cookie preferences through your browser settings.
"Do Not Track" Signals: Our Site does not currently respond to "Do Not Track" signals.

To exercise any of these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers. If you believe that we might have any information from a child under 18, please contact us.

9. International Data Transfers

ReceptionHallRentals.com is based in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection laws in the United States may differ from those in your country of residence. By using our Services, you consent to the transfer of your information to the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site or Services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Reception Hall Rentals LLC
[Your Company Address]
[Your Email Address]
[Your Phone Number (Optional)]